Latest Customer Testimonials
At Ace we pride ourselves on our customer service and going that extra mile for our customers. We like to treat people the way we would want to be treated and we appreciate the fantastic feedback we...
View ArticleAce Communications Facebook Page
Our new Facebook page is now live – you can check it out and ‘like’ us at http://www.facebook.com/acecommunications. For those on LinkedIn our company page is available for ‘following’ at...
View ArticleAce turns 10 years old (or young!)
Ace turned 10 years old (or young!) on Tuesday 29 May. Thank you to everyone for their support over the last 10 years, it is much appreciated and we wouldn’t be here if it wasn’t for you.
View ArticleAce office closed for Queens Birthday Public Holiday
Please note our office will be closed tomorrow for the Queens Birthday Public Holiday.
View ArticleThank you for your support
Thank you to those who supported our Managing Director, Dale Munckton, in his fundraising for the Vinnies CEO Sleepout. Thanks to your support he raised a total of $5,544. The CEO Sleepout raised over...
View ArticleAce Customer Testimonials
We really do appreciate all of the wonderful feedback our customers send through to us. We’ve put together a page to share with you these testimonials so you can hear about the service that Ace...
View ArticleChristmas and New Year Office Hours
Please note our Christmas/New Year period office hours will be as per the below: Monday 24 December – 10am to 3pm Tuesday 25 December to Wednesday 26 December – Closed Thursday 27 December to Friday 28...
View ArticleMobile Broadband and Android Tablets
For those purchasing an Android tablet and wishing to use an Ace Mobile Broadband service with it we have added an article to our Solutions Knowledge Base to assist with configuration. To view the...
View ArticleEthernet over Copper Now Available
We’re excited to advise we can now offer Ethernet over Copper (EoC) services as part of our increasing range of business products. Ethernet over Copper (EoC) delivers high speed symmetrical Internet...
View ArticleUpgrade of Ace Communications Spam and Virus Email Protection
This week we are undertaking an upgrade of our Spam and Virus Email protection service. Customers affected by this upgrade will receive an email from our Sales Team both prior to and post the upgrade....
View ArticleSpam and Virus Email Protection – Threat Spotlight
Each month our Spam and Virus Email Protection partner, Proofpoint Essentials, provides us with a Threat Spotlight. Threat Spotlight August – Unique URLs Previously, Proofpoint researchers had...
View ArticleTransfer of Ace Communications Email Accounts
This news item/blog post is to confirm the email with the subject “Transfer of your Ace Communications email account – Urgent Response Required” is legitimate. Should you have any questions in regards...
View ArticleNew Webmail Portal
Our new Ace Webmail Portal is now available for use at webmail.acemail.com.au. The portal can be used by Ace hosting customers (excluding Hosted Exchange) and any customer with an Ace provided email...
View ArticleChristmas and New Year Office Hours
Please note our Christmas/New Year period office hours will be as per the below: Tuesday 24 December – 9am to 1pm Wednesday 25 December – Closed Thursday 26 December – Closed Friday 27 December – 10am...
View ArticleHosting Server Migration – 8 February 2014
If you have received an email in relation to the migration of your hosting or Ace Communications email this is to confirm the email is legitimate. For any questions in relation to the upgrade please...
View ArticleHosting Server Migration – 15 February 2014
If you have received an email in relation to the migration of your hosting this is to confirm the email is legitimate. For any questions in relation to the upgrade please contact our support team...
View ArticleHosting Server Migration Update
Please note the hosting server upgrade of 209.62.44.52 is still on-going. The estimated completion is between 02:00 and 04:30 AEDST.
View ArticleHosting Server Migration – 22 February 2014
If you have received an email in relation to the migration of your hosting or Ace email account this is to confirm the email is legitimate. For any questions in relation to the upgrade please contact...
View ArticleService Status Page
Our new Service Status page is online @ status.acecommunications.com.au (or simply click the Service Status orange button at the top of this page). For those that wish to you can also subscribe to...
View ArticleOffice Closure for Melbourne Cup Day Public Holiday
Our office will be closed tomorrow for the Melbourne Cup Day Public Holiday. For any critical matters you can reach an on call support team member by calling 1300 223 266 and following the prompts.
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